100 Studies on Patient Provider Communication for Pts Vulnerable to Poor Healthcare Communication

Titles of Research involving Controlled Trials – Only CENTRAL (all links included), Communicatively Vulnerable Populations, Patient-Provider Interactions, in Healthcare Settings. (Note: this was NOT from a systematic review study – it’s a precursor!). This list is not exhaustive of all relevant studies in CENTRAL for communicatively vulnerable populations in healthcare settings. Enjoy, and merrily make your own systematic review questions and head back to those databases …

Acknowledgements and thanks go to Sophie Hill and John Kis-Rigo of the Cochrane Consumers and Communication Review Group http://www.latrobe.edu.au/chcp/, La Trobe University, Robyn O’Halloran at La Trobe University, and especially to Lizzie Worrall, who painstakingly sifted through 9635 titles with me, to find these gems. I look forward to seeing you in Madrid, Sophie, John, and hopefully Lizzie!!! Gratitude also to #UQ Health & Rehabilitation Sciences IT help, and librarians at 6 libraries of The University of Queensland (and their colleagues in libraries around the world) who aided our search and retrieval, for sifting.

(Alder, Christen, Zemp, & Bitzer, 2007; Altiner et al., 2007; Aragones, Schwartz, Shah, & Gany, 2010; Baker, Crockett, Uus, Bamford, & Marteau, 2007; Beach et al., 2007; Berger & Rose, 1977; Bosse et al., 2010; Bronson, Costanza, & Tufo, 1986; Brown, Massoud, & Bance, 2003; Burgio et al., 2001; Caris-Verhallen, Kerkstra, Bensing, & Grypdonck, 2000Carling et al., 2009; Carlson, 2000; Casper, Calvitti, Brennan, & Overholt, 1995; Chambers & Craig, 1998; Chen, Brennan, & Magrabi, 2010; Chew-Graham, Slade, Montâna, Stewart, & Gask, 2008; Choe et al., 2009; Choi, Ahn, Lee, & Jung, 2009; Chubaty, Sadowski, & Carrie, 2009; Clase & June, 1969; Constantino et al., 1991; Crossman, Wiener, Roosevelt, Bajaj, & Hampers, 2010; Demiris, Speedie, Finkelstein, & Harris, 2003; Dijkstra, Bourgeois, Burgio, & Allen, 2002; Done & Thomas, 2001; Elder et al., 2006; Elder et al., 1998; Elder et al., 2000; Fallowfield et al., 2002; Fernández-Ballesteros, Izal, Diaz, Gonzalez, & Souto, 1988; Gany et al., 2007; Golden & Reese, 1996; González, Costello, La Tourette, Joyce, & Valenzuela, 1997; Goodyer, Savage, & Dikmen, 2006; Grant, Slattery, Gregor, & Whittle, 1994; Griffiths et al., 2005; Grossi, Kimball, & Heward, 1994; Gutheil & Heyman, 2005; Haak, Rosenbohm, Koerfer, Obliers, & Wicht, 2008; Hadden & von Baeyer, 2005; Harper & Wadsworth, 1992; Hart, Hawkey, & Whyte, 2002; Hietanen, Aro, Holli, & Absetz, 2000; Hill, Theodoros, Russell, & Ward, 2009; Hobma, Ram, Muijtjens, van der Vleuten, & Grol, 2006; Hoffmann, McKenna, Worrall, & Read, 2007; Hornberger et al., 1996; Ilett, 1995; Jacobs, Sadowski, & Rathouz, 2007; James, 1994; Kaner et al., 2007; Karunaratne, Korenman, Thomas, Myles, & Komesaroff, 2010; Kimberlin, Assa, Rubin, & Zaenger, 2001; Kirkby, Al Saif, & el-din Mohamed, 2005; Kocken, Voorham, Brandsma, & Swart, 2001; Lau, Stewart, & Fielding, 2001; Lester, Allan, Wilson, Jowett, & Roberts, 2003; Letelier et al., 2007; Magai, Cohen, & Gomberg, 2002; Mansoor & Dowse, 2003; Marquardt & Burroughs, 2003; Mason, Barkley, Kappelman, Carter, & Beachy, 1988; Mazur & Merz, 1994; McCallion, Toseland, Lacey, & Banks, 1999; McDonald & Molony, 2004; McDonald, Thomas, Livingston, & Severson, 2005; Michie & Lester, 2005; Moral, Rodriguez Salvador, de Torres, Prados Castillejo, & GroupUOT&ACF, 2003; Nápoles-Springer, Santoyo, & Stewart, 2005; Nesher, Ever-Hadani, Epstein, Stern, & Assia, 2001; Nestel & Kidd, 2003; Ngo-Metzger, Kaplan, Sorkin, Clarridge, & Phillips, 2004; Ottolini & Greenberg, 1998; Piette, McPhee, Weinberger, Mah, & Kraemer, 1999; Pillemer et al., 2003; Plomer, Schneider, Barley, Cifuentes, & Dignan, 2001; Post, Cegala, & Marinelli, 2001; Price, Windish, Magaziner, & Cooper, 2008; Puntillo & Neighbor, 1997; Radhakrishnan, Roche, & Cunningham, 2007; Robins & Wolf, 1989; Robison et al., 2007; Roter et al., 1995; Ryan, Hamilton, & See, 1994; Sansgiry, Chanda, & Shringarpure, 2007; Schepis & Reid, 1995; Schouten, Meeuwesen, & Harmsen, 2005; Schubert, George, Glick, & Audrey, 1973; Sepucha, Belkora, Mutchnick, & Esserman, 2002; Shields et al., 2005; Stanley, Walters, & Maddern, 1998; Step, Siminoff, & Rose, 2009; Steurer, Fischer, Bachmann, Koller, & ter Riet, 2002; Trummer, Mueller, Nowak, Stidl, & Pelikan, 2006; Tye-Murray, 1992; Van Os et al., 2004; van Weert, van Dulmen, Spreeuwenberg, Ribbe, & Bensing, 2005; Wakefield et al., 2008; Williams, Kemper, & Hummert, 2004)

Alder, J., Christen, R., Zemp, E., & Bitzer, J. (2007). Communication skills training in obstetrics and gynaecology: whom should we train? A randomized controlled trial. Archives of gynecology and obstetrics, (6), 605-612. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/382/CN-00627382/frame.html

Altiner, A., Brockmann, S., Sielk, M., Wilm, S., Wegscheider, K., & Abholz, H. H. (2007). Reducing antibiotic prescriptions for acute cough by motivating GPs to change their attitudes to communication and empowering patients: a cluster-randomized intervention study. The Journal of antimicrobial chemotherapy, (3), 638-644. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/086/CN-00704086/frame.html

Aragones, A., Schwartz, M. D., Shah, N. R., & Gany, F. M. (2010). A randomized controlled trial of a multilevel intervention to increase colorectal cancer screening among Latino immigrants in a primary care facility. Journal of general internal medicine, (6), 564-567. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/947/CN-00752947/frame.html

Baker, H., Crockett, R., Uus, K., Bamford, J., & Marteau, T. (2007). Why don’t health professionals check patient understanding? A questionnaire-based study. Psychology, health & medicine, (3), 380-385. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/969/CN-00588969/frame.html

Beach, M. L., Flood, A. B., Robinson, C. M., Cassells, A. N., Tobin, J. N., Greene, M. A., & Dietrich, A. J. (2007). Can language-concordant prevention care managers improve cancer screening rates? Cancer epidemiology, biomarkers & prevention : a publication of the American Association for Cancer Research, cosponsored by the American Society of Preventive Oncology, (10), 2058-2064. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/093/CN-00620093/frame.html

Berger, R. M., & Rose, S. D. (1977). Interpersonal skill training with institutionalized elderly patients. Journal of gerontology, (3), 346-353. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/792/CN-00015792/frame.html

Bosse, H. M., Nickel, M., Huwendiek, S., Jünger, J., Schultz, J. H., & Nikendei, C. U. A. (2010). Peer role-play and standardised patients in communication training: a comparative study on the student perspective on acceptability, realism, and perceived effect. BMC medical education, 27. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/405/CN-00750405/frame.html

Bronson, D. L., Costanza, M. C., & Tufo, H. M. (1986). Using medical records for older patient education in ambulatory practice. Medical care, (4), 332-339. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/179/CN-00042179/frame.html

Brown, T. F., Massoud, E., & Bance, M. (2003). Informed consent in otologic surgery: prospective study of risk recall by patients and impact of written summaries of risk. The Journal of otolaryngology, (6), 368-372. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/158/CN-00463158/frame.html

Burgio, L. D., Allen, B. R., Roth, D. L., Bourgeois, M. S., Dijkstra, K., Gerstle, J., . . . Bankester, L. (2001). Come talk with me: Improving communication between nursing assistants and nursing home residents during care routines. Gerontologist, (4), 449-460. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/364/CN-00368364/frame.html

Caris-Verhallen, W. M., Kerkstra, A., Bensing, J. M., & Grypdonck, M. H. (2000). Effects of video interaction analysis training on nurse-patient communication in the care of the elderly. Patient education and counseling, (1), 91-103. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/775/CN-00299775/frame.html

Carling, C. L., Kristoffersen, D. T., Flottorp, S., Fretheim, A., Oxman, A. D., Schünemann, H. J., . . . Montori, V. M. (2009). The effect of alternative graphical displays used to present the benefits of antibiotics for sore throat on decisions about whether to seek treatment: a randomized trial. PLoS medicine, (8), e1000140. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/429/CN-00721429/frame.html

Carlson, E. D. (2000). A case study in translation methodology using the Health-Promotion Lifestyle Profile II. Public health nursing (Boston, Mass.), (1), 61-70. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/070/CN-00275070/frame.html

Casper, G. R., Calvitti, A., Brennan, P. F., & Overholt, J. L. (1995). ComputerLink: the impact of a computer network on Alzheimer’s caregivers’ decision-making confidence and skill. Medinfo. MEDINFO, 1546. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/453/CN-00123453/frame.html

Chambers, C. T., & Craig, K. D. (1998). An intrusive impact of anchors in children’s faces pain scales. Pain, (1), 27-37. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/164/CN-00251164/frame.html

Chen, Y., Brennan, N., & Magrabi, F. (2010). Is email an effective method for hospital discharge communication? A randomized controlled trial to examine delivery of computer-generated discharge summaries by email, fax, post and patient hand delivery. International journal of medical informatics, (3), 167-172. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/957/CN-00741957/frame.html

Chew-Graham, C., Slade, M., Montâna, C., Stewart, M., & Gask, L. (2008). Loss of doctor-to-doctor communication: lessons from the reconfiguration of mental health services in England. Journal of health services research & policy, (1), 6-12. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/676/CN-00630676/frame.html

Choe, S., Lim, R. S., Clark, K., Wang, R., Branz, P., & Sadler, G. R. (2009). The impact of cervical cancer education for deaf women using a video educational tool employing American sign language, open captioning, and graphics. Journal of cancer education : the official journal of the American Association for Cancer Education, (1), 10-15. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/638/CN-00751638/frame.html

Choi, S., Ahn, J., Lee, D., & Jung, Y. (2009). The effectiveness of mobile discharge instruction videos (MDIVs) in communicating discharge instructions to patients with lacerations or sprains. Southern medical journal, (3), 239-247. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/495/CN-00754495/frame.html

Chubaty, A., Sadowski, C. A., & Carrie, A. G. (2009). Typeface legibility of patient information leaflets intended for community-dwelling seniors. Age and Ageing, (4), 441-447. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/271/CN-00697271/frame.html

Clase, & June, M. (1969). A Comparison of the Responses of Speech Clinicians and Laymen to the Effect of Conspicuous Articulation Deviations on Certain Aspects of Communication. 104. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/395/CN-00241395/frame.html

Constantino, M., Hoskins, P. L., Fowler, P. M., Pech, C., McFarlane, R., Flack, J. R., . . . Turtle, J. R. (1991). Interaction between diabetic patients, their general practitioners and a hospital diabetic clinic. The Medical journal of Australia, (8), 515-518. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/630/CN-00612630/frame.html

Crossman, K. L., Wiener, E., Roosevelt, G., Bajaj, L., & Hampers, L. C. (2010). Interpreters: telephonic, in-person interpretation and bilingual providers. Pediatrics, (3), e631-638. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/201/CN-00735201/frame.html

Demiris, G., Speedie, S., Finkelstein, S., & Harris, I. (2003). Communication patterns and technical quality of virtual visits in home care. Journal of telemedicine and telecare, (4), 210-215. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/630/CN-00457630/frame.html

Dijkstra, K., Bourgeois, M., Burgio, L., & Allen, R. (2002). Effects of a communication intervention on the discourse of nursing home residents with dementia and their nursing assistants. Journal-of-Medical-Speech-Language-Pathology, (2), 143-157. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/863/CN-00462863/frame.html

Done, D. J., & Thomas, J. A. (2001). Training in communication skills for informal carers of people suffering from dementia: a cluster randomized clinical trial comparing a therapist led workshop and a booklet. International Journal of Geriatric Psychiatry, (8), 816-821. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/288/CN-00356288/frame.html

Elder, J. P., Ayala, G. X., Campbell, N. R., Arredondo, E. M., Slymen, D. J., Baquero, B., . . . Engelberg, M. (2006). Long-term effects of a communication intervention for Spanish-dominant Latinas. American Journal of Preventive Medicine, (2), 159-166. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/427/CN-00566427/frame.html

Elder, J. P., Candelaria, J., Woodruff, S. I., Golbeck, A. L., Criqui, M. H., Talavera, G. A., . . . Domier, C. P. (1998). Initial results of ‘Language for Health’: cardiovascular disease nutrition education for English-as-a-second-language students. Health education research, (4), 567-575. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/698/CN-00300698/frame.html

Elder, J. P., Candelaria, J. I., Woodruff, S. I., Criqui, M. H., Talavera, G. A., & Rupp, J. W. (2000). Results of language for health: cardiovascular disease nutrition education for Latino English-as-a-second-language students. Health education & behavior : the official publication of the Society for Public Health Education, (1), 50-63. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/970/CN-00275970/frame.html

Fallowfield, L., Jenkins, V., Farewell, V., Saul, J., Duffy, A., & Eves, R. (2002). Efficacy of a Cancer Research UK communication skills training model for oncologists: a randomised controlled trial. Lancet, (9307), 650-656. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/520/CN-00378520/frame.html

Fernández-Ballesteros, R., Izal, M., Diaz, P., Gonzalez, J. L., & Souto, E. (1988). Training of conversational skills with institutionalized elderly: a preliminary study. Perceptual and motor skills, (3), 923-926. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/178/CN-00055178/frame.html

Gany, F., Leng, J., Shapiro, E., Abramson, D., Motola, I., Shield, D. C., & Changrani, J. (2007). Patient satisfaction with different interpreting methods: a randomized controlled trial. Journal of general internal medicine, 312-318. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/358/CN-00620358/frame.html

Golden, J., & Reese, M. (1996). Focus on communication: improving interaction between staff and residents who have severe or profound mental retardation. Research in developmental disabilities, (5), 363-382. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/220/CN-00132220/frame.html

González, G. M., Costello, C. R., La Tourette, T. R., Joyce, L. K., & Valenzuela, M. (1997). Bilingual telephone-assisted computerized speech-recognition assessment: is a voice-activated computer program a culturally and linguistically appropriate tool for screening depression in English and Spanish? Cultural diversity and mental health, (2), 93-111. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/793/CN-00141793/frame.html

Goodyer, L., Savage, I., & Dikmen, Z. (2006). Inhaler technique in Turkish people with poor English: a case of information discrimination? Pharmacy world & science : PWS, (2), 107-114. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/028/CN-00571028/frame.html

Grant, R., Slattery, J., Gregor, A., & Whittle, I. R. (1994). Recording neurological impairment in clinical trials of glioma. Journal of neuro-oncology, (1), 37-49. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/861/CN-00108861/frame.html

Griffiths, C., Motlib, J., Azad, A., Ramsay, J., Eldridge, S., Feder, G., . . . Barlow, J. (2005). Randomised controlled trial of a lay-led self-management programme for Bangladeshi patients with chronic disease. The British journal of general practice : the journal of the Royal College of General Practitioners, (520), 831-837. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/879/CN-00531879/frame.html

Grossi, T. A., Kimball, J. W., & Heward, W. L. (1994). “What did you say?” Using review of tape-recorded interactions to increase social acknowledgments by trainees in a community-based vocational program. Research in developmental disabilities, (6), 457-472. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/144/CN-00111144/frame.html

Gutheil, I. A., & Heyman, J. C. (2005). Communication between older people and their health care agents: results of an intervention. Health & social work, (2), 107-116. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/721/CN-00522721/frame.html

Haak, R., Rosenbohm, J., Koerfer, A., Obliers, R., & Wicht, M. J. (2008). The effect of undergraduate education in communication skills: a randomised controlled clinical trial. European journal of dental education : official journal of the Association for Dental Education in Europe, (4), 213-218. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/776/CN-00681776/frame.html

Hadden, K. L., & von Baeyer, C. L. (2005). Global and specific behavioral measures of pain in children with cerebral palsy. The Clinical journal of pain, (2), 140-146. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/624/CN-00502624/frame.html

Harper, D. C., & Wadsworth, J. S. (1992). Improving health care communication for persons with mental retardation. Public health reports (Washington, D.C. : 1974), (3), 297-302. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/479/CN-00084479/frame.html

Hart, T., Hawkey, K., & Whyte, J. (2002). Use of a portable voice organizer to remember therapy goals in traumatic brain injury rehabilitation: a within-subjects trial. The Journal of head trauma rehabilitation, (6), 556-570. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/325/CN-00438325/frame.html

Hietanen, P., Aro, A. R., Holli, K., & Absetz, P. (2000). Information and communication in the context of a clinical trial. European journal of cancer (Oxford, England : 1990), (16), 2096-2104. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/508/CN-00372508/frame.html

Hill, A. J., Theodoros, D., Russell, T., & Ward, E. (2009). Using telerehabilitation to assess apraxia of speech in adults. International journal of language & communication disorders / Royal College of Speech & Language Therapists, (5), 731-747. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/550/CN-00748550/frame.html

Hobma, S., Ram, P., Muijtjens, A., van der Vleuten, C., & Grol, R. (2006). Effective improvement of doctor-patient communication: a randomised controlled trial. The British journal of general practice : the journal of the Royal College of General Practitioners, (529), 580-586. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/314/CN-00576314/frame.html

Hoffmann, T., McKenna, K., Worrall, L., & Read, S. J. (2007). Randomised trial of a computer-generated tailored written education package for patients following stroke. Age and Ageing, (3), 280-286. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/295/CN-00587295/frame.html

Hornberger, J. C., Gibson, C. D., Wood, W., Dequeldre, C., Corso, I., Palla, B., & Bloch, D. A. (1996). Eliminating language barriers for non-English-speaking patients. Medical care, (8), 845-856. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/931/CN-00127931/frame.html

Ilett, S. J. (1995). Putting it on tape: audio taped assessment summaries for parents. Archives of disease in childhood, (5), 435-438. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/859/CN-00122859/frame.html

Jacobs, E. A., Sadowski, L. S., & Rathouz, P. J. (2007). The impact of an enhanced interpreter service intervention on hospital costs and patient satisfaction. Journal of general internal medicine, 306-311. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/357/CN-00620357/frame.html

James, R. M. (1994). A developmental teaching method applied to a select group of nursing students. Journal of cultural diversity, (4), 86-89. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/354/CN-00114354/frame.html

Kaner, E., Heaven, B., Rapley, T., Murtagh, M., Graham, R., Thomson, R., & May, C. (2007). Medical communication and technology: a video-based process study of the use of decision aids in primary care consultations. BMC medical informatics and decision making, 2. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/917/CN-00574917/frame.html

Karunaratne, A. S., Korenman, S. G., Thomas, S. L., Myles, P. S., & Komesaroff, P. A. (2010). Improving communication when seeking informed consent: a randomised controlled study of a computer-based method for providing information to prospective clinical trial participants. The Medical journal of Australia, (7), 388-392. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/921/CN-00743921/frame.html

Kimberlin, C., Assa, M., Rubin, D., & Zaenger, P. (2001). Questions elderly patients have about on-going therapy: a pilot study to assist in communication with physicians. Pharmacy world & science : PWS, (6), 237-241. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/478/CN-00425478/frame.html

Kirkby, R., Al Saif, A., & el-din Mohamed, G. (2005). Validation of an Arabic translation of the Zung Self-Rating Depression Scale. Annals of Saudi medicine, (3), 205-208. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/681/CN-00529681/frame.html

Kocken, P., Voorham, T., Brandsma, J., & Swart, W. (2001). Effects of peer-led AIDS education aimed at Turkish and Moroccan male immigrants in The Netherlands. A randomised controlled evaluation study. European Journal of Public Health, (2), 153-159. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/134/CN-00373134/frame.html

Lau, K. C., Stewart, S. M., & Fielding, R. U. A. (2001). Preliminary evaluation of “interpreter” role plays in teaching communication skills to medical undergraduates. Medical Education, (3), 217-221. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/837/CN-00372837/frame.html

Lester, H., Allan, T., Wilson, S., Jowett, S., & Roberts, L. (2003). A cluster randomised controlled trial of patient-held medical records for people with schizophrenia receiving shared care. The British journal of general practice : the journal of the Royal College of General Practitioners, (488), 197-203. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/362/CN-00473362/frame.html

Letelier, L. M., Zamarin, N., Andrade, M., Gabrielli, L., Caiozzi, G., Viviani, P., & Riquelme, A. (2007). Exploring language barriers to Evidence-based Health Care (EBHC) in post-graduate medical students: a randomised trial. Education for health (Abingdon, England), (3), 82. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/745/CN-00621745/frame.html

Magai, C., Cohen, C. I., & Gomberg, D. (2002). Impact of training dementia caregivers in sensitivity to nonverbal emotion signals. International psychogeriatrics / IPA, (1), 25-38. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/016/CN-00409016/frame.html

Mansoor, L. E., & Dowse, R. (2003). Effect of pictograms on readability of patient information materials. The Annals of pharmacotherapy, (7-8), 1003-1009. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/903/CN-00558903/frame.html

Marquardt, B. D., & Burroughs, E. I. (2003). Using the Delphi technique to select items for use in assessing patients’ satisfaction with dysphagia services. Perceptual and motor skills, (3 Pt 1), 709-715. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/294/CN-00471294/frame.html

Mason, J. L., Barkley, S. E., Kappelman, M. M., Carter, D. E., & Beachy, W. V. (1988). Evaluation of a self-instructional method for improving doctor-patient communication. Journal of medical education, (8), 629-635. Retrieved from http://www.mrw.interscience.wiley.com/cochrane/clcentral/articles/264/CN-00733264/frame.html

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